1 videocassette (26 min.) : sound ; color ;.
Ineffective and effective responses and behavior are demonstrated during interviews. The tape is designed to be used for independent viewing, or as part of a workshop.
Camera and editing, Greg Grosz; sound, John Cameron; narration, Dave Bradley; producer and director, Robert Ehrmann.
Larry Smith, Mary Porterfield, Steinun Kroman, Bob Jacobson.